AIG is committed to providing our valued customers with service and support to enhance their travel experiences.? Amidst the spread of COVID-19, or Coronavirus, we are also committed to providing our customers and other stakeholders with as much information as possible to make informed decisions given this evolving situation.? We are in contact with the Centers for Disease Control (CDC), the World Health Organization (WHO) and other medical professionals as we continue to closely monitor developments.
In addition to consulting with governmental agencies in the United States and around the world, AIG is monitoring guidance issued by state insurance regulators, who have primary jurisdiction over AIG’s travel insurance policies issued in the United States.
AIG has developed resources that can be found on the Travel Guard website, including frequently asked questions about Travel Insurance and COVID-19.? If you are a Travel Guard travel insurance policy holder, please read these FAQs. ?You can modify your policy, request a premium refund or voucher, or file a claim through our online resource center. ?And you can access information regarding travel health and Coronavirus generally.
We remain committed to supporting our customers, partners, employees and other stakeholders during this uncertain and challenging time and we will continue to provide updates on this situation.